Hardware Repair Policies
| Parts | |
| New parts from the original equipment manufacturer (OEM) as well as from quality-tested third party suppliers are used | |
| Warranty | |
| 3 month warranty on all hardware repairs | |
| Turnaround time | |
| 24 – 48 hours, depending on availability of spares and severity of technical fault | |
| Quotes | |
| Unless otherwise specified, before undertaking repair work, the problem will first be diagnosed, and a quote then forwarded for approval |
Supima prides itself on our quality of products and workmanship, reliability and efficiency.